Frequently Asked Questions

Frequently Asked Questions

If your query is not answered below, please do email us on admin@nevillholtopera or call the office on 01858 437 451 – we would be delighted to help.

HEALTH AND SAFETY

What are you doing to keep audiences safe during live performances at Nevill Holt Opera?

The safety of everyone visiting Nevill Holt Opera is of paramount importance to us. We are carefully following guidance from government and other official bodies, and will be in touch with audiences prior to the festival to update them on any measures which will be in place. 

What happens if I am unwell on the day?

When purchasing your tickets you will be able to add “Booking Protect” for 6% of your total purchase. Booking Protect means that if you or a close family member are unwell on the day and unable to attend the festival, you would be able to claim your money back. You can read the Booking Protect terms and conditions here. If you choose not to purchase Booking Protect and are unable to attend on the day, we are unfortunately unable to refund your tickets. 

BOOKING YOUR TICKETS

How do I book my tickets?

Festival tickets and dining reservations can be purchased online through our website and through our box office partner, Ticketsolve. Please click here to book your tickets and dining. Please do book online if you can, however, if you experience problems booking online, please call the NHO office on 01858 437 451 and we would be delighted to help you. 

Can I choose my seat?

Yes, you can choose your exact seat in the theatre through our box office system. 

Will I receive physical tickets?

No, you will receive e-tickets to your When you make your booking, you will receive a confirmation email outlining your ticket and dining purchases. 

Don’t worry if you are unable to use email to receive your e-ticket, or if you are concerned that you haven’t received your e-ticket. Please email us (admin@nevillholtopera.co.uk) or call the NHO office (01858 437 451) and we will sort out a solution. 

Will I need to wear a mask?

We will be following the most up-to-date government guidance for the festival. If this recommends that audiences wear masks for all or part of their time with us we will be following that guidance. 

What happens if my performance is cancelled?

If the opera festival or a performance is cancelled for any reason, you will be offered a full refund for your tickets and dining. You can read our terms and conditions here

FOOD AND DRINK AT THE FESTIVAL

What dining options will be available on the day?

You can take a look at the dining options we have available across the Nevill Holt estate here

Can I bring my own food and drink?

Of course – you are very welcome to bring your own picnic and to enjoy your meal in the beautiful Nevill Holt gardens or under cover in our greenhouses or picnic nooks. 

Where do we go in the long dining interval?

The traditional “long dining interval” is an hour and half between the first and second parts of the opera (75 minutes on Sundays). During this time, you can explore the gardens and grounds and enjoy a meal – either in our restaurant spaces or you are welcome to bring your own picnic. You can book into one of our restaurants, reserve a space in the Picnic Chapel or a private pavilion, choose your spot in one of our greenhouses, or take in the fresh air. We will also have places for you to shelter if the weather isn’t great.

How do I book my dining?

You can book your dining through our website at the same time as booking your tickets. If you would like to book your dining separately and closer to the time that is absolutely fine, we just ask that you use the same email address for both purchases so that we can match up your orders and ensure your experience runs seamlessly. Please note that our dining spaces have limited space and so are likely to sell out.

When do I make my menu choices?

We will be in touch with you directly in the coming months to take your menu selections for the Welland Valley Restaurant.

At the summer festival, can we buy drinks on the day or do we need to pre-order?

You will be able to buy drinks at the champagne bar on the day of your visit to the summer opera festival. However, if you have made a booking in one of our restaurant spaces we ask that you pre-order your drinks in advance as we will have limited stock available on the day, and pre-ordering your drinks also means that we will have your order ready for you at your restaurant table. You will be invited to pre-order your drinks through our website closer to the time. 

Can you cater for special dietary requirements?

We are able to cater for any dietary requirements. You will be invited to notify our caterers of your dietary requirements when submitting your summer menu choices. 

What is included in my laid pavilion?

Your laid pavilion will include a main course plate, a small place and a dessert bowl, a teacup and saucer, a wine and water glass, and starter, main course and dessert cutlery. Unlaid pavilions include table and chairs only, with a table cloth.

ON THE DAY

Where can I park?

Free parking is available on the cricket pitch opposite the main entrance to Nevill Holt, and is signposted. It is a few meters from the car park entrance to the gate. If you have trouble walking, please just let our car park attendants know when you arrive and we will ensure that you are able to park near to the entrance.

How do I get to Nevill Holt if travelling by train?

The closest train station to Nevill Holt is Market Harborough, which is approximately a 15-minute taxi ride away. Although there can be taxis available at the station, we highly recommend booking in advance. 

What happens if it is raining or the weather is bad?

There are plenty of places in the gardens to shelter and picnic during the long dining interval if the weather is not ideal. Our stewards will be on hand to help you find a spot to stay comfortable and dry. 

What is the dress code for the summer festival 2021?

We do not have a strict dress code at Nevill Holt Opera, but most of our guests do enjoy dressing up in formal gowns and black tie to celebrate the occasion. However you choose to come will be absolutely perfect.

I have difficulty walking. Is there anything you can do to help?

Absolutely. We have a chauffeured golf buggy on site for the duration of the summer festival, and outside of the summer we would be very pleased to help with any access requirements you may have. Wheelchair transfers can be arranged, or wheelchair seats can be booked via the box office at time of purchase. Please call 01858 437 451 for further information.

 

Frequently Asked Questions

If your query is not answered below, please do email us on admin@nevillholtopera or call the office on 01858 437 451 – we would be delighted to help.

HEALTH AND SAFETY

What are you doing to keep audiences safe during live performances at Nevill Holt Opera?

The safety of everyone visiting Nevill Holt Opera is of paramount importance to us. We are carefully following guidance from government and other official bodies, and will be in touch with audiences prior to the festival to update them on any measures which will be in place. 

What happens if I am unwell on the day?

When purchasing your tickets you will be able to add “Booking Protect” for 6% of your total purchase. Booking Protect means that if you or a close family member are unwell on the day and unable to attend the festival, you would be able to claim your money back. You can read the Booking Protect terms and conditions here. If you choose not to purchase Booking Protect and are unable to attend on the day, we are unfortunately unable to refund your tickets. 

BOOKING YOUR TICKETS

How do I book my tickets?

Festival tickets and dining reservations can be purchased online through our website and through our box office partner, Ticketsolve. Please click here to book your tickets and dining. Please do book online if you can, however, if you experience problems booking online, please call the NHO office on 01858 437 451 and we would be delighted to help you. 

Can I choose my seat?

Yes, you can choose your exact seat in the theatre through our box office system. 

Will I receive physical tickets?

No, you will receive e-tickets to your When you make your booking, you will receive a confirmation email outlining your ticket and dining purchases. 

Don’t worry if you are unable to use email to receive your e-ticket, or if you are concerned that you haven’t received your e-ticket. Please email us (admin@nevillholtopera.co.uk) or call the NHO office (01858 437 451) and we will sort out a solution. 

Will I need to wear a mask?

We will be following the most up-to-date government guidance for the festival. If this recommends that audiences wear masks for all or part of their time with us we will be following that guidance. 

What happens if my performance is cancelled?

If the opera festival or a performance is cancelled for any reason, you will be offered a full refund for your tickets and dining. You can read our terms and conditions here

FOOD AND DRINK AT THE FESTIVAL

What dining options will be available on the day?

You can take a look at the dining options we have available across the Nevill Holt estate here

Can I bring my own food and drink?

Of course – you are very welcome to bring your own picnic and to enjoy your meal in the beautiful Nevill Holt gardens or under cover in our greenhouses or picnic nooks. 

Where do we go in the long dining interval?

The traditional “long dining interval” is an hour and half between the first and second parts of the opera (75 minutes on Sundays). During this time, you can explore the gardens and grounds and enjoy a meal – either in our restaurant spaces or you are welcome to bring your own picnic. You can book into one of our restaurants, reserve a space in the Picnic Chapel or a private pavilion, choose your spot in one of our greenhouses, or take in the fresh air. We will also have places for you to shelter if the weather isn’t great.

How do I book my dining?

You can book your dining through our website at the same time as booking your tickets. If you would like to book your dining separately and closer to the time that is absolutely fine, we just ask that you use the same email address for both purchases so that we can match up your orders and ensure your experience runs seamlessly. Please note that our dining spaces have limited space and so are likely to sell out.

When do I make my menu choices?

We will be in touch with you directly in the coming months to take your menu selections for the Welland Valley Restaurant.

At the summer festival, can we buy drinks on the day or do we need to pre-order?

You will be able to buy drinks at the champagne bar on the day of your visit to the summer opera festival. However, if you have made a booking in one of our restaurant spaces we ask that you pre-order your drinks in advance as we will have limited stock available on the day, and pre-ordering your drinks also means that we will have your order ready for you at your restaurant table. You will be invited to pre-order your drinks through our website closer to the time. 

Can you cater for special dietary requirements?

We are able to cater for any dietary requirements. You will be invited to notify our caterers of your dietary requirements when submitting your summer menu choices. 

What is included in my laid pavilion?

Your laid pavilion will include a main course plate, a small place and a dessert bowl, a teacup and saucer, a wine and water glass, and starter, main course and dessert cutlery. Unlaid pavilions include table and chairs only, with a table cloth.

ON THE DAY

Where can I park?

Free parking is available on the cricket pitch opposite the main entrance to Nevill Holt, and is signposted. It is a few meters from the car park entrance to the gate. If you have trouble walking, please just let our car park attendants know when you arrive and we will ensure that you are able to park near to the entrance.

How do I get to Nevill Holt if travelling by train?

The closest train station to Nevill Holt is Market Harborough, which is approximately a 15-minute taxi ride away. Although there can be taxis available at the station, we highly recommend booking in advance. 

What happens if it is raining or the weather is bad?

There are plenty of places in the gardens to shelter and picnic during the long dining interval if the weather is not ideal. Our stewards will be on hand to help you find a spot to stay comfortable and dry. 

What is the dress code for the summer festival 2021?

We do not have a strict dress code at Nevill Holt Opera, but most of our guests do enjoy dressing up in formal gowns and black tie to celebrate the occasion. However you choose to come will be absolutely perfect.

I have difficulty walking. Is there anything you can do to help?

Absolutely. We have a chauffeured golf buggy on site for the duration of the summer festival, and outside of the summer we would be very pleased to help with any access requirements you may have. Wheelchair transfers can be arranged, or wheelchair seats can be booked via the box office at time of purchase. Please call 01858 437 451 for further information.

 

Join us as a Member to access priority booking.

Members enjoy priority booking for Nevill Holt Opera’s Summer Festival and other key events.

Priority Booking for our summer opera festival in August opens on the 4 March.

Public Booking opens at 10am on the 1 April.

Join us as a Member